Benefits of booking with SLC

SLC prides itself on providing a professional, culturally sensitive service to Deaf, hard of hearing and hearing people. Individuals and organisations booking interpreters through SLC can be confident of the following:

  • SLC is competitive in its fees and charges
  • SLC interpreters are covered by Professional Indemnity Insurance and Worker's Compensation Cover
  • Only accredited NAATI (National Accreditation Authority for Translators and Interpreters) interpreters are provided by SLC
  • SLC interpreters are required to sign a confidentiality agreement
  • SLC interpreters abide by the Australian Sign Language Interpreters' Association (ASLIA) Code of Ethics
  • SLC is the only Auslan interpreting service where all profits are invested back into services which benefit the Deaf community
  • SLC can provide information to Employers about funding which can subsidise the cost of interpreting through the Federal Government's Employment Assistance Fund
  • SLC office staff will liaise with Deaf and hearing clients to provide the most appropriate interpreter
  • SLC offices in five capital cities are the most experienced interpreting service providers in Australia
  • Deaf clients are encouraged to nominate their preferred interpreters for each assignment
  • There are many points of contact to SLC including telephone, online, email, SMS, MSN, TTY and fax
  • SLC has both male and female interpreters on its registry at both Professional Interpreter and Paraprofessional level
  • Interpreters working with SLC are encouraged to meet the NAATI requirements for professional development for the revalidation of their accreditation
  • SLC has Deaf (Relay) Interpreters on our registry
  • A comprehensive Policy and Procedures manual is in place
  • SLC office staff are able to communicate using Auslan
  • SLC office staff have local knowledge of Deaf relationships which assists in avoiding conflicts of interest between interpreters, hearing and Deaf clients
  • SLC interpreters and office staff have a sound knowledge of Deaf culture and dialect variations in Auslan